Price Match Guarantee Policy
At Cottage Chest, we strive to offer the best prices on high-quality outdoor and indoor furniture, as well as household items, for cottages. We understand that finding the perfect furniture and household items at the right price is essential for our customers. That's why we proudly offer a Price Match Guarantee to ensure you get the best value for your money.
How It Works:
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Eligibility: Our Price Match Guarantee applies to identical products available for purchase from authorized competitors. The products, including outdoor and indoor furniture and household items, must be in stock and available for immediate shipping.
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Submission: If you find a lower price on a product we carry within 3 days of your purchase, simply send an email to support@cottagechest.com with the following details:
- The following email subject or title: Price Match Guarantee
- The URL or webpage screenshot of the competitor's product page clearly displaying the lower price.
- Your order number and purchase details from Cottage Chest.
- Your contact information.
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Verification: Our team will review the information provided to verify the competitor's offer and ensure that it meets all eligibility requirements.
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Price Match Decision: Once we have confirmed the details, we will notify you of the decision within 10 business days. If your price match request is approved, we will refund you the difference in price. Alternatively, we may offer you a store credit or a discount on future purchases as per our discretion.
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Terms and Conditions:
- Our Price Match Guarantee applies to the base price of the product only, excluding any additional fees, taxes, shipping charges, or other surcharges.
- The competitor's price must be publicly advertised and verifiable at the time of the price match request.
- We reserve the right to limit the quantity of price-matched items per customer.
- Price match requests are limited to one per customer, per item.
- We do not offer price matches on clearance, closeout, or liquidation sales.
- We reserve the right to modify or discontinue the Price Match Guarantee policy at any time without prior notice.
Contact Us:
If you have found a lower price and wish to request a price match, or if you have any further questions about our Price Match Guarantee, please contact our customer support team at support@cottagechest.com. We are here to assist you and ensure your complete satisfaction with your purchase.